Warranty Information
At Sauna Sector (Bolder Company LLC), we are committed to offering premium wellness products backed by strong manufacturer warranties. This page provides a general overview of the warranty coverage commonly included with the products we sell. For the most accurate and specific details, always refer to the warranty documentation that accompanies your individual purchase.
Understanding Warranty Coverage
Most products sold by Sauna Sector include a manufacturer’s warranty. These warranties typically cover defects in materials and workmanship under normal, intended use. Warranty terms—such as duration, coverage, and service procedures—vary by product and manufacturer.
What’s Covered
Manufacturer warranties usually cover issues resulting from defects in materials or workmanship. When a covered defect occurs, the warranty may allow for repair or replacement according to the manufacturer’s terms.
Duration
Warranty periods differ by product and brand. Coverage may range from one year to multiple years depending on the item. Always review the specific warranty that applies to your product.
Parts & Labor
Many warranties include both parts and labor for qualifying repairs. Coverage varies, so consult your product’s documentation for exact details.
Exclusions
Typical exclusions include:
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Damage from misuse, accidents, or improper installation
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Issues caused by inadequate maintenance
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Unauthorized repairs or modifications
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Normal wear and tear or cosmetic damage
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Environmental or external factors
How to Access Warranty Service
If you believe your product has a warranty-related issue, follow these steps:
1. Contact Sauna Sector
Email info@saunasector.com or call (915)224-9691.
Please have the following ready:
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Your order number
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Product serial number (if applicable)
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A description of the issue
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Photos or videos, if relevant
We will help you determine next steps and guide you through the process.
2. Manufacturer Support
Some manufacturers handle warranty claims directly. If so, we will direct you to the appropriate support team and assist as needed.
3. Authorized Service Centers
Many brands work with approved service partners for warranty repairs. We can help you locate a service center or assist in arranging on-site service where applicable.
Important Warranty Considerations
Proof of Purchase
Always retain your receipt, invoice, or order confirmation. Proof of purchase is required for warranty service.
Warranty Registration
Some manufacturers require product registration to activate warranty coverage. Follow the instructions included with your product to ensure your coverage is valid.
Non-Transferable Coverage
Manufacturer warranties generally apply only to the original purchaser and are not transferable.
Extended Warranty Options
Some manufacturers offer extended protection plans that provide additional years of parts and/or labor coverage. These options vary by product. Contact us if you’re interested in exploring extended warranty availability for your purchase.
Disclaimer
This page provides general guidance regarding typical manufacturer warranty terms. Actual warranty rights and obligations are determined solely by each manufacturer’s official warranty documentation. Sauna Sector is not responsible for the decisions or policies of individual manufacturers regarding warranty approvals or service.
Contact Us
If you have questions about warranty coverage or need help initiating a claim, our support team is here to assist you.
Sauna Sector (Bolder Company LLC)
Email: info@saunasector.com
Phone: (915)224-9691