Billing Terms & Conditions
Last Updated: Nov 11, 2025
At Sauna Sector (Bolder Company LLC), we are committed to providing a secure, transparent, and reliable shopping experience. To maintain transaction integrity and protect our customers, the following Billing Terms and Conditions apply to all purchases. By placing an order with us, you agree to the policies outlined below.
Order Limitations and Cancellations
To prevent fraud and ensure fair access to our products, we may place limitations on orders or cancel them when necessary.
Order Refusal
We reserve the right to refuse any order that does not meet our verification standards or appears suspicious. If an order is refused, you will be notified and fully refunded.
Quantity Restrictions
To prevent unauthorized resale or excessive stockpiling, we may limit product quantities per order or per customer.
Order Cancellation
If we cancel or modify an order, we will attempt to notify you using the contact information provided at checkout (email and/or phone). Any canceled items will be fully refunded.
Payment Verification
Security is our top priority. We may request additional information before processing your order.
Verification of Payment Information
We may contact you to confirm billing details or verify your payment method to prevent unauthorized use.
Billing Address Confirmation
For orders with differing billing and shipping addresses, additional verification may be required before processing.
Pricing and Availability
We strive for accuracy, but errors and inventory changes can occur.
Pricing Accuracy
If a pricing error is discovered, you will be contacted with the option to reconfirm your order at the correct price or cancel it for a full refund. If we are unable to reach you, the order will be canceled and refunded.
Product Availability
All orders depend on product availability. If an item becomes unavailable after purchase, we will notify you promptly and provide options for substitution or refund.
Payment Methods and Charges
We aim to offer a smooth and convenient checkout experience.
Accepted Payment Methods
We accept major credit cards, debit cards, and other payment methods listed at checkout. All purchases require full payment at the time of order.
Billing Charges
Your payment method is charged at checkout. If there are billing discrepancies, we will contact you for resolution. Unresolved issues may result in order cancellation.
Sales Tax
Sales tax is applied based on shipment destination.
Tax Calculation
Sales tax is charged for orders shipping to Texas or California. Most other states remain tax-free.
Tax Exemptions
Provide valid exemption documentation prior to purchase. We will verify and apply tax exemption where applicable.
Promotional Codes and Discounts
Promotions are welcome—within the following guidelines.
Promotional Codes
All promo codes or discounts must be applied at the time of checkout. They cannot be added retroactively to previous orders.
Discount Limitations
Promotions may include restrictions such as expiration dates, product exclusions, or usage limits. Refer to the terms of each specific promotion.
Communication and Notifications
We ensure you remain informed throughout your order process.
Order Confirmation
Upon successful checkout, you will receive an order confirmation email containing product details, payment summary, and estimated shipping times.
Order Updates
Shipping updates, tracking information, and any relevant changes will be sent via email or SMS (if provided).
Fraud Prevention
We implement proactive measures to safeguard your transactions.
Security Measures
Orders are monitored for suspicious activity. Additional verification may be required to ensure legitimacy.
Customer Responsibility
You must provide accurate payment information and confirm you are authorized to use the payment method. Fraudulent or misleading submissions may result in order cancellation and possible legal action.
Refunds and Chargebacks
We balance customer protection with business fairness.
Refund Process
Refunds are issued to the original payment method. Processing times vary by bank or provider.
Chargebacks
Before initiating a chargeback, please contact us to attempt a resolution. Fraudulent or unjustified chargebacks may result in account suspension or associated fees.
Order Changes by Customer
We understand situations may change.
Modification Requests
If you need to modify your order, contact us immediately. While we will attempt to accommodate your request, changes cannot be guaranteed once an order is processed or shipped.
By purchasing from Sauna Sector, you acknowledge and agree to these Billing Terms & Conditions. We may update these policies at any time without prior notice. If you disagree with any part of these terms, please refrain from using this site or completing a purchase.